Frequently Asked Questions


When can I access my belongings?

Once you sign a lease you’ll have access to your storage unit 24/7.

Do I have to store long-term?

You have the option to store with us for however long you need. Our leases are flexible and available month-to-month.

How do I access my storage unit?

Our facility is updated with the most advanced technology. Access your facility using our computer-controlled gate. Gain access easily by using the Storage Smart App to open the gate and your unit HANDS-FREE!

Is the facility safe and sound?

The facility is always safe and sound with digital keypad entry and 24-hour video surveillance. With these features, we’re able to keep track of who comes and goes throughout the day in order to keep your belongings safe.

How do I rent a storage unit?

Rent a storage unit online, give us a call or stop by the office.

Am I able to pay my storage bill online?

Yes. You have the option to make your monthly payments online right here on our website, on the Storage Smart App, or at the facility during business hours. We accept most major credit and debit cards.

Do you have boxes and other storage supplies available for purchase?

We aim to be your one-stop-shop self-storage solution, offering boxes and moving supplies such as tape, bubble wrap, and much more. Purchase everything you need at the office for a great price.

How do I determine which unit size to rent?

All you need is a list of everything that you plan to store and a few minutes to spare. Enter the items into our self-storage calculator along with the quantity of each. If you have questions, call the office to speak with a storage expert.

Are your units drive-up accessible?

Our ground floor units are drive-up accessible, making it easy for tenants to efficiently load and unload their belongings. Lessen the steps between your vehicle and your storage unit.